Hotline History January 2005
In January 2005, there were 44 calls to the Hotline. The break-down of these calls is as follows:
General: 14
The majority of these calls were for requests for Newcomer Packets, Soil Sample Kits and Soil Sample analysis information.Lawns: 8
Most calls concerned problems with weeds.Trees: 9
The calls were for information on fruit trees and pruning Òhow to.ÓShrubs: 8
Questions concerned pruning azalea, oleander, roses and other shrubs.Pests: 1
The pests were moles.Vegetables: 1
No information.Flowers: 3
Questions concerned houseplants that needed to come in for the winter and white fly infestation.When you work on the Hotline, write down as much information as possible about the problems and their solutions on the Hotline forms. The back of the form has some questions to help you clarify the caller's problem.
Reminder from Charlie: DO NOT diagnose disease or pests over the phone! You need a specimen to make a proper diagnosis. All turf problems should go to Charlie, David, Al or Matt, in that order, other problems to Dave or Charlie.
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