Hotline History February 2005
In February 2005, there were 44 calls to the Hotline. The break-down of these calls is as follows:
General: 70
The majority of these calls were for requests for Bluebird house plans, no doubt a result of CharlieÕs newspaper articles. The rest were for Newcomer Packets, soil sample kits and soil sample analysis information.Lawns: 16
. Most requested information on starting lawns and the rest concerned problems with weeds.Trees: 7
The calls concerned fruit trees and pruning trees.Shrubs: 8
Questions concerned azalea, oleander, roses and other shrubs.Pests: 5
The pests were voles and others.Vegetables: 14
Grape informa-tion was prominent; the rest were for general garden questions.Flowers: 7
Questions concerned houseplants, bulbs, roses, ornamental grass and growing annuals.When you work on the Hotline, write down as much information as possible about the problems and their solutions on the Hotline forms. The back of the form has some questions to help you clarify the caller's problem.
Reminder from Charlie: DO NOT diagnose disease or pests over the phone! You need a specimen to make a proper diagnosis. All turf problems should go to Charlie, David, Al or Matt, in that order, other problems to Dave or Charlie.
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